Order Support
Questions about an existing order or the products included in it.
Have a question about an order, shipping, returns or the INGOT 9000 range? Send us a message using the contact form below.
Providing the right context helps us understand your message and identify the relevant order or product information.
Questions about an existing order or the products included in it.
Questions about current Australian shipping and Sydney dispatch.
Questions about a product issue, return request or refund enquiry.
Questions about INGOT 9000, ALIBARBAR models or this website.
Complete the form and provide enough information for us to identify your enquiry.
For an existing order, including your order number can make the enquiry easier to identify.
For order-related enquiries, including your order number can help identify the relevant order.
Please do not send passwords, full payment card details or other sensitive credentials through this form.
Information submitted through this form is handled in accordance with our Privacy Policy.
If your message concerns an existing order, include the order number where available.
Our shipping page contains the current Sydney dispatch, AUD $9.95 shipping and estimated delivery information.
Include the relevant ALIBARBAR model or flavour name so the enquiry is easier to understand.
Review Sydney dispatch, current Australian shipping cost and delivery estimates before sending a shipping enquiry.